Delivering the right results of VOCs

Nutech® attaches great importance to user service, and has a dedicated service system and experienced engineer team, expecting to enhance the user's application experience through high-quality service. Our services include product installation and commissioning, maintenance and training consultation, etc. We provide on-site or remote services as required.

Maintenance

The standard warranty of the product is 12 months. The product failure is repaired free of charge during the warranty. The product is repaired for its lifetime, but the maintenance beyond the warranty will be charged. Nutech®'s maintenance team or partners have experienced service engineers who can repair and maintain all laboratory and analytical equipment for you.

We encourage users to purchase yearly extended warranty service, which can include on-site service, parts and unlimited phone service.

Our global maintenance services have the following advantages:

The phone service can be replied within 24 hours and on-site services can be scheduled as required.

For the products in the policy, we will use the original parts of Nutech® to maintain the life of the equipment.

Free software updates can be made if technical conditions permit.